Terms & Conditions

By accessing arcanemarketing.io ("Site") or engaging Arcane Venture Group LLC, operating as Arcane Marketing (referred to here as "Arcane", "we", or "us"), for services, you agree to be bound by these Terms & Conditions. If you do not agree, do not use the Site or our services.

Arcane provides lead generation, paid media management, funnel development, CRM implementation (including GoHighLevel), and related marketing services. The specific scope, deliverables, fees, and term for any engagement will be set out in a separate written Statement of Work or Order Form executed by both parties, which together with these Terms forms the entire agreement.

You agree to (a) provide accurate information and timely access to accounts, assets, and approvals required for performance; (b) hold all necessary rights to materials you provide to us; and (c) comply with all applicable laws and platform policies (Meta, Google, TikTok, etc.) related to your industry, claims, and audiences.

Fees are invoiced as set out in the applicable Statement of Work. Unless otherwise specified, fees are due upon receipt and non-refundable. Ad spend is billed directly to client accounts. Late balances accrue interest at 1.5% per month or the maximum rate permitted by law, whichever is lower.

Marketing outcomes depend on many factors outside our control, including offer, market conditions, sales execution, and platform changes. Arcane makes no guarantee of specific results, revenue, lead volume, or return on ad spend, except where expressly agreed in writing in a Statement of Work.

Upon full payment, you receive a perpetual license to use the final deliverables created specifically for you. Arcane retains ownership of pre-existing tools, frameworks, templates, code, and know-how used to produce deliverables, and may reuse them for other clients.

Each party agrees to keep the other's non-public business information confidential and to use it only to perform under the engagement. This obligation survives termination for three (3) years.

To the maximum extent permitted by law, Arcane's aggregate liability arising out of or relating to these Terms or any engagement is limited to the fees paid by you to Arcane in the three (3) months preceding the event giving rise to the claim. Neither party is liable for indirect, incidental, consequential, special, or punitive damages, including lost profits or revenue.

You agree to indemnify and hold Arcane harmless from claims arising from (a) materials, claims, or offers you provide; (b) your breach of these Terms; or (c) your violation of any applicable law or third-party right.

Either party may terminate an engagement on thirty (30) days' written notice unless a different term is specified in the Statement of Work. Fees earned through the effective termination date remain due.

These Terms are governed by the laws of the State of North Carolina, USA, without regard to conflict-of-law principles. Exclusive jurisdiction lies with the state and federal courts located in Johnston County, North Carolina.

We may update these Terms from time to time. Material changes will be reflected by an updated "Last updated" date above. Continued use of the Site or services after changes constitutes acceptance.

Questions about these Terms? Email support@arcanemarketing.io.